Great model for care; be flexible for lots of change - Operations Specialist ZoomCare Employee Review

4.0
Aug 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, patient-focused company, good benefits

Cons

Not much if any work-life balance for mid-level workers; encouraged and expected to work long hours for the sake of the company despite lack of extra compensation.

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ZoomCare Response
3y
Thank you for sharing this review. It is wonderful to hear you have experienced great benefits and a patient focused environment. I have no doubt you work with some exceptional people. I encourage you to reach out to the People Team to share more about your situation regarding work/life balance. -The People Team

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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