Best Place to Work and Truly Employee-Centric Company - Research Specialist ZoomInfo Employee Review

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is absolutely one of the best places to build your career! The company truly puts employees at the center of everything it does. Leadership and HR are approachable, supportive, and always open to new ideas and feedback. I love how ZoomInfo is not only embracing AI technologies but also helping employees upskill and grow along with these changes. There’s something new to learn every day, and the culture of collaboration and encouragement makes work both exciting and rewarding. I genuinely feel proud and happy to be part of such a forward-thinking organization!

Cons

None at the moment, it’s been a great experience so far!

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ZoomInfo Response
6mo
Thank you for sharing such thoughtful feedback and for growing your career with ZoomInfo. It's great to hear that you feel supported by leadership and HR and that our focus on AI and up-skilling is showing up in your day-to-day work. Creating a collaborative, encouraging environment where people can get to impact fast is exactly what we aim for. Thank you for being part of the team. – Brandon Tucker, ZoomInfo Chief Data Officer

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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