Don’t do it! - Anonymous employee ZoomInfo Employee Review

1.0
Mar 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is OK compared to market but not worth the cons. ****Notice how any positive reviews tend to be all on or near the same day? They proactively campaign to newer employees and ask them to write positive reviews based on their experience which they do because they don’t know better.****

Cons

1. They spy one you - not in a normal corporate way but they can and do read your slack messages, personal text messages (on personal NOT corporate cell), emails both personal and corporate email addresses, take your contact list and import into their system and more…. 2. Management is absolutely abhorrent. 3. There may be decent ideas floating out there but execution is terrible and communication and transparency are severely lacking. 4. You are just a number. 5. They tout “unlimited PTO” but there are blackout dates and PTO is denied on a whim, even when it’s approved you are expected to still be avail at the drop of a dime. I know MULTIPLE people who have been on actual FMLA medical leaves and still expected to work and take calls from their inept managers… 6. If they let you go for any reason or during one of their multiple times per year layoffs, they extort you and make you sign a document saying they could do everything including physically harming you and you can do NOTHING about it in order to receive ANY compensation on your way out the door - this is impossible not to sign for most people who are losing their job unexpectedly and need money to provide for their families or pay rent. 7. Executives never actually address problems they just create new ones to mask the old ones and change the conversation for a bit 8. Strategies never get a chance to mature or see if they’re working, expect change every 2 weeks 9. Tenured C-suite are pushed out at the drop of a dime and it won’t even be acknowledged to employees that they’re no longer there 10. They promote the least qualified to use as a scapegoat for when things go wrong vs. leadership taking accountability for poor decisions 11. EVERYONE is just a number to Henry. ~~~Do NOT work here~~~

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ZoomInfo Response
3mo
The claims that ZoomInfo accesses employees’ personal text messages on personal devices, reads personal email accounts, or threatens physical harm are completely false. We do not have the technical capability or legal authority to do so, and such conduct would violate the law and our policies. ZoomInfo’s separation agreements are standard legal documents and do not prevent anyone from reporting concerns to appropriate government agencies. If you believe misconduct occurred, we encourage you to report specifics through official HR and compliance channels. – Chad Herring, ZoomInfo CHRO

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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