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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Company in Crisis - Account Executive ZoomInfo Employee Review

      1.0
      Mar 19, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

      Cons

      Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

      avatar
      ZoomInfo Response
      2mo
      While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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