Stay away! - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing Zero Nothing Zero Nothing

Cons

Boiler room culture: All they care about is dial numbers. Not the quality of the calls. I've seen it first hand. Base pay/comp is terrible. I hit quota while I was here, but had to get a 2nd job nights to help pay my bills. ZERO work life balance. (They will deny this statement). Not one of the group I came in with is still there. We were all smart to leave, & are much better off.

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ZoomInfo Response
1mo
We appreciate you sharing your perspective and are sorry your experience did not meet expectations. The SDR role does have defined working hours, with some overtime opportunities depending on business needs. It is also designed to be a strong foundation for building a sales career, and while call activity is an important part of the role, we also invest in coaching, mentorship, and development opportunities across multiple business disciplines. Our compensation is designed to be competitive within the industry, with opportunities to earn above base pay. We’re grateful for your time here and for your feedback. We take concerns about compensation, management support, and work-life balance seriously, and feedback like yours helps inform where we need to improve. – Sean Dwyer, ZoomInfo VP of Sales Development

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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