Not as expected. - Anonymous employee ZoomInfo Employee Review

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced. AI everything. Good teammates. Great sales team.

Cons

constant pivots. CEO's volume. still run like a little startup. Rough around the many edges. Stock is in free fall.

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ZoomInfo Response
2d
Thank you for being direct, and your kind words about your teammates and our internal AI adoption strategy. Your "constant pivots" criticism is heard, and while some of that is genuine responsiveness to a fast-moving market, we also know that pivots without enough context or communication can feel destabilizing rather than strategic. On the stock, we're not going to sugarcoat market realities, but we do believe in the trajectory we're building toward. We're sorry the experience didn't match what brought you here, and we'd welcome the chance to understand more about where we fell short. Feel free to reach out to your HR business partner or your direct manager if you'd like to discuss further. My door is always open as well. – Chad Herring, ZoomInfo CHRO

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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