Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Awful. - Anonymous employee ZoomInfo Employee Review

      1.0
      May 2, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Somehow able to attract talented people, but they never make it to upper management.

      Cons

      CEO and upper management change direction so often (sometimes multiple times in the same day), nothing is ever done well or with any sort of wisdom. Expect bullying and fowl language from your boss alongside with a big heap of belittlement for any suggestion you make. In their eyes, any sort of planning or communication just slows things down.

      avatar
      ZoomInfo Response
      9y
      I take pride in the fact that many of our upper management here started off in entry level roles - our VP of Sales started off as a researcher, our VP of Researcher started off as a researcher as did all of our Directors and Senior Managers of Research, our VP and Chief of Staff of Marketing started off as an Event Marketing Manager, our Director of Marketing started off as an SEM manager, our Chief Revenue Officer started as an entry level sales rep (his first job out of college), our VP of Customer Success started off as an entry level sales person, and our VP of HR and Operations started as a researcher. It's a mischaracterization to say that talented people don't become part of upper management - in fact, talented people getting promoted INTO upper management is a hallmark of our company.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo review