Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Environment was nice, Management was awful. - Corporate Research Analyst ZoomInfo Employee Review

      2.0
      May 17, 2017
      Corporate research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the training process and the organization of the company.

      Cons

      There's a lot of pressure put on the researchers since they're DiscoverOrg's "unfair advantage" against other companies that are similar. Also, they don't give you much of a chance to improve from the second you get hired. It's basically sink or swim and if you can't get up to their ridiculously high expectations, then you get fired. Don't expect to work here for long unless you can schmooze the upper management directors or get a lot of numbers fast.

      avatar
      ZoomInfo Response
      9y
      Thanks for the feedback. There is no question that we are a metrics driven organization. We recognize that in order to provide the best service for our clients that we have to be focused on the things that matter to them and we need to measure those things - like you point out "lots of numbers fast" - direct dial numbers are important for our clients and you're correct in pointing out that we are metrics focused on those when it comes to our research team. I appreciate the sentiment about the lack of opportunity to "swim" and will talk to our HR and Training leaders to make sure that we are giving our employees the tools and training they need to be successful here.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo Corporate Research Analyst reviewsZoomInfo review