Research Analyst Position Review - Anonymous employee ZoomInfo Employee Review

3.0
Jun 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture among analysts is typically supportive and uplifting. The people with whom you work are often kind. The rate of pay is adequate for the work performed. CEO is a business savvy fellow who understands the nature of running a growing and successful business. CFO is a delightful gentleman.

Cons

DiscoverOrg has grown quickly in the last few years and the management teams have had supreme difficulty compensating, with respect to leadership. Research leadership invites employees to give feedback and critiques, but only listen to those suggestions which would not require them to change too much (they will constantly tell you to adapt to change). Additionally, researchers cannot be too curious. Your value with the company is equivalent to your production, unless you hang out with your manager on the weekend, then you can get away with nearly anything (unscheduled coffee breaks, long lunches, smoking marijuana on breaks, etc.) Team managers are forced into micromanaging, though some seem to enjoy it. I have witnessed research leadership instruct analysts to break compliance laws in an effort to net the company more money. It is necessary to get things in writing, as research leadership will say things one day, then claim they never said them. Loyalty means more than effort at DiscoverOrg. Many people I worked with have assured me it is only getting worse and most are looking for new positions. This is a call center position, no matter what you're told. Tiny desk space, loud folks surrounding you, and weekly metric tracking where your goals may change weekly. They are quantity over quality, though they claim to be the opposite.

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
avatar
ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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