The Industry Standard for how a Software Company should run - Sales Development Representative ZoomInfo Employee Review

5.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-Amazing Company Culture. This speaks to both the personnel, and the overall style/tone. Feels like a family that pushes you to your best. -Huge opportunities for upward movement. Happens at a quick rate for those who apply themselves -The company offers University-esque classes for those who want to learn additional information. Along with that, training and meetings also somewhat operate like a classroom - I feel like they provided me with a 4-year degree worth of knowledge in Business. -Great location in Downtown Vancouver. The 9th floor view overlooking the city is nothing to take for granted. -The talent that you're surrounded by is hard to collectively find. Since it's such a cooperative environment, everyone gets better everyday, simply thanks to their peers. -Competitive pay -Benefits and overall HR experience is unparalleled -The company compliments the "work hard" mentality very well when it comes to social events. -The leadership/executive staff. -Last but not least, the product/solution itself.

Cons

The only thing I will say, is that the company just went through an acquisition (of their biggest competitor). There were no cons while I was working at DiscoverOrg, but I'm sure there will be a couple growing pains associated with the months to come - simply due to the success of the company.

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
avatar
ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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