Great for young people who don't know what they're worth - Research Analyst ZoomInfo Employee Review

2.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

There is room to climb your way to the top if you are exceptionally smart. This is a growing company and there are a lot of opportunities for young, smart people. Management is generally easygoing about things, but the research arm of the company is a glorified call center and run like one. I would not recommend working in the research department to someone I liked.

Cons

There are far fewer women in management and the culture is toxic. This company is great if you are a young person without a family or a life outside work. But they expect you to live, breathe, eat, and preach DiscoverOrg or else you will not make it anywhere, and turnover is ridiculously high (especially for employees with kids). Last year when the giant snowstorm hit, the management gave awards to employees that risked their lives to drive to work, while shaming others. They require doctor's notes or else absences are "unexcused" and get you suspended without pay after 3. Single parents are let go at alarming rates when daycare centers send kids home for being sick and parents must choose between their families and their job. Their dress code is regressive and sexist, with tattoos being acceptable but colorful hair not; women in non-customer-facing roles were often sent home for weather-appropriate and professional-grade clothing without warning (no men are policed in this way). Many inquiries into the promotion of women into senior leadership roles went dismissed. In fact, I calculated that management and above, through every department, had only 35% of women in leadership. Director through c-level was even worse, with only 6 women for 23 men in leadership roles, or 20%. They keep their call center separate from the rest of the company, so that the ~real~ employees and customers don't have to mix with the commonfolk. The research arm is under-appreciated and overworked, with many employees working over 10 hours a day. Home-life balance is nonexistent. Futhermore, on multiple occasions, employees were forced to fill out best-place-to-work surveys AND forced to give great reviews in exchange for keeping their jobs.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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