Solid business with some weird culture but hey, maybe that's your thing. - Anonymous employee ZoomInfo Employee Review

2.0
Feb 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good place to start your career and make a name for yourself. DO has grown tremendously in a short period of time, but is still small enough that with hard work, you can advance much more quickly than at a larger company. - Solid product that you can support and sell with genuine confidence and pride. - Successful company with a proven foundation and likely positive future. - Organized and process-driven; lots of good sales enablement tools

Cons

- PTO and other benefits are not competitive with industry standards, including among other non-Silicon Valley backed startups. - Sales leadership is often unprofessional, even to clients. Speaking to a client who was unhappy with their current agreement following the RainKing acquisition, a manager used profanity and said "too bad, should have gone with us to begin with" (paraphrasing and not including the original language). That type of attitude/behavior wasn't an isolated incident. - The cronyism among upper management seems borderline incestuous and is pretty weird if you're on the outside looking in. If you overlap the org chart, Henry's family tree, and Henry's top 8 MySpace friends from college, it would look like a classic Venn diagram. - Work/life balance is poor, but it goes beyond that (see above) since it seems you have to not only work long hours to get ahead (normal in sales), but spend a lot of time outside of work with co-workers. Would upper management feel differently about this if they weren't working with their closest friends and family members? - Totally medieval WFH policies. - Much of the research team seems unhappy and resentful of other departments. - Definitely not the only company to do this, but the overly positive Glassdoor reviews always ring false.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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