Be Open to Change & Be Patient- It Will Pay Off - Customer Success Manager ZoomInfo Employee Review

4.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

1. It's very rare that a company like DiscoverOrg, who is growing at a rapid pace, still takes the time to listen to their employees. The executive team and senior leadership truly have an open door. If you are unhappy or you identify an opportunity for improvement and speak up, not only will they hear you but they will make changes. Key thing here is make your business case and speak up for what you want, chattering around everything you don't like will only keep you where you are and will not impact change. 2. The product continues to evolve for the better. What's coming down the pipeline with the new platform is a game changer. Because of our product and the team, we truly will be the next Salesforce, where everyone knows our name and everyone wants to work here 3. Always changing and getting better. My cons below are cons right now but are getting better little by little and I'm sure they won't be cons in the future.

Cons

1. While there is a ton of training, call coaching, and resources available to get better at your job there is very little opportunity to get your hands dirty while improving your craft and techniques in workshops or conference. There was just a Rise Women's Conference for sales people around the country. Opportunities like this would be amazing to network, learn, and improve your skill set. 2. Comp should be higher but we're getting there 3. Segments and account loads are still a bit messy but will get better

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

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