It’s getting worse - Anonymous employee ZoomInfo Employee Review

3.0
Apr 15, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snacks are plentiful, nice but freezing building, some good people, marketing is finneee.

Cons

I joined shortly after the merger back in early 2019. The benefits, culture and and atmosphere were all fine and dandy back then. However, things started progressively going downhill starting around September. Benefits have gotten worse and this hyper focus on IPO has created a lot of stress for myself and my fellow colleagues. There is little to no recognition from upper management despite increasing workloads and longer hours. Many loyal and hard working people have been let go for no real reason other than “trimming the fat” as they’d say. There is no longer any semblance of a fun or engaging workplace.

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ZoomInfo Response
6y
Thank you for your feedback. We can assure you we are constantly working towards improving our company culture and creating an engaging environment. As we race together towards IPO, we are keeping employee culture at the forefront of our minds by ensuring that we are offering a place where our people can grow both personally and professionally. We offer flexible time off, professional development programs, a diversity & inclusion program, and multiple healthcare options to choose from that start as low as $15/paycheck as well as quarterly company-wide meetings with recognition for every department.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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