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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      True Colors - Account Manager ZoomInfo Employee Review

      1.0
      May 8, 2020
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with the company for about 4 years as a happy, very successful employee. Like any company, there have been bumps in the road but the positives outweighed any of the negatives. The product is best in class, people are wonderful, and the opportunity ahead made the grind worthwhile.

      Cons

      All of this changed with COVID-19. ZoomInfo's true colors came through and no matter who you are at the company, how well you've done, or what you may be dealing with on a personal levels... does not matter. In fact, I don't think they even see you as a person at this point. Life outside of work? Is that a thing? You are expected to work 10+ hours a day. The day begins with getting bombarded on every deal and hammered that we are not doing enough. "Slow day. Need to do more. Get business now. We are behind. Do more. You will be working weekends if we don't hit our number. Don't get coffee. Start work now. You are disappointing the business." Sounds like a great way to start the day. Right? As a very motivated individual... threats are the worst way to motivate a sales team. I've gone back and forth on writing this review for a couple of months since my experience for the past 4 years has been positive. However, people need to know that when it comes down to it, you are just a number and your mental health or who you are as a person, does not matter to them. This is already a very challenging time for everyone and how they are treating their employees is detrimental to our mental health.

      avatar
      ZoomInfo Response
      6y
      Throughout this pandemic, we understand circumstances have become increasingly stressful, but we believe ZoomInfo has stayed focused on employee well being. ZoomInfo has remained diligent in increasing communication, employee safety, and mental health support throughout the stay at home order and has also received extremely positive feedback from an internal employee survey related to the handling of COVID-19. Given that you are a current employee, we hope that you will consider reaching out to HR so we can get additional details and attempt to improve your overall employee experience.

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      2d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      2d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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