Beware! ZoomInfo is a modern-day slave shop - Anonymous employee ZoomInfo Employee Review

1.0
Jan 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting Product, Ambitious CEO, Option to choose between a Mac and PC

Cons

Ever dreamt of toxic managers who are on your case 24x7? Want to work around the clock and still be belittled? Eager to work on 15-16 hour days on average? Look no further. ZoomInfo, the modern day slave shop is here to save the day. With disrespectful management that is looking to score points with their bosses at the expense of making you work nonstop, the Marketing and GTM teams at ZoomInfo are bringing back slavery back to corporate America that Lincoln and MLK raised their voice against. The team has undergone several layoffs without a solid reason (racism, favoritism is rampant) and management has later covered up to avoid the team morale to fall. However, most of my colleagues are actively looking for new jobs to escape the horrendous work culture. Do yourself a favor and don't even bother entertaining this company. It will be the biggest mistake of your career. Note: This is an honest account of my time at ZoomInfo. My review may or may not attract HR attention, but if it does, please ignore. Truth hurts. Really.

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ZoomInfo Response
5y
Thank you for taking the time to provide feedback. We are saddened to hear about your poor experience with us. At ZoomInfo, one of our core values is “Define New Possibles.” This means we work hard and we work fast, pushing past the limits that caused other companies to stall out. Having said that, “One Team One Dream” is also one of our core values, which means we support each other and treat our colleagues with respect. While we do not believe your opinion reflects that of the majority of our employee community, we take this feedback very seriously and will continue to work diligently to improve. At ZoomInfo, we categorically reject racism and hate; it has no place here. We have robust Diversity, Equity and Inclusion programs, including an active Employee Resource Group network, to ensure all our employees are heard, supported and included. If you have any additional perspectives you’d like to share with us, please feel free to reach out to HRfeedback@zoominfo.com. We wish you success in your future endeavors.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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