Avoid if you value mental health - Anonymous employee ZoomInfo Employee Review

1.0
Feb 26, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck if you need one. There are some great, smart people here, and my direct management team was excellent. The product is top shelf.

Cons

ZoomInfo is a boiler room that uses fear and intimidation over engagement and inspiration to motivate their employees. As other reviewers mentioned, there was a layoff at the beginning of the pandemic to set the tone for everyone that nothing is more important than work, and the company does not care what else is going on in the world. Employees are stressed out and the feedback internally is the company is “tone deaf”. Revenue and stock price are all that matters at ZoomInfo. If you aren’t willing to sacrifice work/life balance you don’t belong here. For example, the company will advertise “unlimited vacation”, which sounds great. Then you get in the door and learn that the first and last week of every month are “blackout periods” where you can’t take time off, so there goes half the year. If you don’t hit your numbers every month, get ready to be put on plan; so really, don’t even think about taking time off. Not to mention that everyone there is overworked to begin with, so if you do take time off there is a guilt factor that someone else, who is already stretched beyond bandwidth, has to cover for you. Another example is the obnoxious, unproductive 8am “stand up” calls they insist upon, that serve no function other than to get you in front of your computer. You have kids homeschooling because of the pandemic and you need to make sure they’re off and running? Too bad. Get to work, slacker. Compassion is for losers. Don’t be fooled by the cut-and-paste employer responses on all these negative posts saying how they care about improving employee engagement and prompting reviewers to email them at a general mailbox. The company breeds a culture of stress and fear so why would anyone send a critical email to a general mailbox? Should they just make the subject line “fire me”? Besides, these issues are not new – the negative reviews all say the same thing and stretch back over a year – read them all, you’ll see a theme. Clearly, these are not issues the company is willing or able to correct.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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