Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Avoid Tech and Ops Department - Anonymous employee ZoomInfo Employee Review

      2.0
      Mar 3, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - In groups that are not Sales or Tech and Ops, there are good people building cool things. - Strong tech stack - Penchant for attracting wonderful and capable individual contributors - Currently a strong business environment

      Cons

      - I cannot emphasize this enough, be aware of what department you are interviewing for and talk privately with peers, ask about turnover and recent history. It will save you from some MAJOR headaches. - Authoritarian style leadership in some groups, not receptive to feedback or guidance. This comes from the top, so it's the rule, though there are wonderful exceptions. - Sales comes first, second, and third in all things. Some companies are run by their engineering department, some by their science/research departments, ZI is run with a mind-numbingly heavy hand by their sales department.

      avatar
      ZoomInfo Response
      5y
      Thank you for taking the time to leave your candid feedback. It’s an exciting time at ZoomInfo. As you pointed out, we’re building some really cool things thanks to our truly outstanding teams. We’re also growing incredibly quickly, which has led to some growing pains as we have transitioned from a scrappy start-up to a multimillion dollar publicly traded company. We know that to retain our talent, we need to cultivate strong, creative leaders and support our employees with development opportunities, great benefits, and a culture of feedback and recognition. If this is not what you are currently experiencing, we highly encourage you to contact your HR business partner. Your perspectives are important to helping us get better! -Paige, Employee Experience

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo review