‘21 ZoomInfo = ‘21 Red Sox - Strategic Sales Development Representative ZoomInfo Employee Review

2.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Not many to note but here’s what I’ve come up with: •Unlimited PTO •Good Benefits Package •Tech Stack

Cons

•Team Managers are essentially puppets to upper management and are in place to make sure teams hit their KPIs and complete quarterly projects. •A lot of false promises in regards to promotions and raises •Value external reps more than their internals when it comes to promotions •Content marketing sends out is archaic and a “spray and pray” type of motion •The “growth” promised upon hiring is virtually nonexistent unless your a 200% to quota type of employee (consistently as well I might add). •Some Senior management in sales can be condescending so be mindful when moving up onto outbound. •Culture changed drastically since going public, the family type culture was replaced with corporate America type very quickly. •Company LOVES to promote a culture of needing to work 50-60 hour weeks to get anywhere in your career. COVID-19 played a large part in this since we went remote but it’s gotten worse month over month. I understand hard work and needing to put in the effort but being a hamster on a wheel was not what I signed up for. •The art of being human in sales has been lost, ZoomInfo forces you to “drink the kool-aid” and don’t fight back even when your KPI’s are often increased each month •Sales is the most important division of this company, if you don’t work in sales you won’t get the supper you’re seeking.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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