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Good $ in Exchange For Your Soul - Account Executive ZoomInfo Employee Review

2.0

Apr 23, 2021

Account executive

Recommend

CEO approval

Business Outlook

Pros

- Great opportunity to sell a ton of new business and make good money doing it - Super energizing culture, people around you are very driven and smart - Definitely the #1 product on the market, almost an easy sell (no such thing but it comes close)

Cons

- Leadership is almost 100% white and male from mid-tier up to the C-level, there is definitely a Bro Culture that makes it feel uncomfortable to be a woman - Very little diversity and inclusion, the culture was all about "destroying" others - from former companies we've worked with, to even having a "trash can award" for the "worst client" that was sold to where the team and management would make fun of small businesses that bought their product - sales management records every single call you have and nitpicks their way through it using AI technology - you could be repremanded for leaving out a single word from the scripts they give you - super shady, I knew I had to leave when leadership told us to stop telling prospects how we captured the data - Long hours, weekend work, and new prospect calls every 30 minutes - When I asked my manager how to improve, he said stop taking lunch so I can take more meetings...

ZoomInfo Response

Thank you for taking the time to leave feedback. You are spot on to recognize that income potential is significantly higher at ZoomInfo than at many other companies. It’s not uncommon for Sales team members to earn six figures only a year or two after joining. The tech stack is superb and ZoomInfo is known in the industry as the ‘premier’ tool for Go to Market teams. Diversity, equity and inclusion is incredibly important to our organization. Although we acknowledge that sales cultures can be boisterous and high-energy, we do not condone any behavior that is discriminatory or makes anyone feel uncomfortable or unsafe. This is not commensurate with our values; any behavior of this nature should immediately be reported to HR. One of the ways we support women at ZoomInfo is through our Women’s Initiative Network (WIN) employee resource group. WIN meets regularly and hosts several annual events that highlight our women in leadership and create networking and mentoring opportunities for women at ZoomInfo. We are proud of the fact that our percentage of women in leadership in several of our departments exceeds the industry average. As our company continues to grow, culture is top of mind for the executive team. We are currently conducting extensive focus groups to analyze employee sentiment, identify quick wins, and develop medium- and long-term action plans to engage our employees, help them grow and build their careers here at ZoomInfo. If you have any questions regarding these programs, please don’t hesitate to reach out to the Employee Experience team or your HR Business Partner.

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5.0

Jun 17, 2026

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

ZoomInfo Response

Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer

3.0

Jun 18, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

ZoomInfo Response

Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management

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Good $ in Exchange For Your Soul - Account Executive ZoomInfo Employee Review

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