Short sighted management, high attrition of star performers - Senior Software Engineer ZoomInfo Employee Review

2.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Comp can be quite high despite being a lower tier tech company (however if you are paid too high this puts a target on your back whenever layoffs happen).

Cons

* Constant attrition due to senior management constantly letting go of high valued and high performing employees. In my time I saw a series of managers, execs, and principal engineers constantly being let go. Many were high performers or had been at the company 10+ years, but management at ZoomInfo is short sighted and is only aiming to maximize each quarter's profit rather than long term investment. * Company is outsourcing high paying tech jobs to lower cost countries (e..g. Israel) * Culture is quite toxic and aggressive. There are many for-profit companies who make tons of money but still manage to have a great culture. ZoomInfo is not one of these.

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ZoomInfo Response
5y
Thanks for your feedback. You’re quite right – working with us can be lucrative with our generous compensation packages and equity opportunities provided to every employee. Opportunities for advancement are plentiful and we have a strong culture of mobility and promoting from within. Building ZoomInfo into a world class organization has meant we have scaled and adjusted quickly to support our burgeoning customer base and their ever-evolving needs. We are looking for people with passion that will help us build essential structures that we can use to develop solutions to problems our customers don’t even know they have yet. We do have a long-term vision in our Engineering organization that is communicated in our All Hands Meetings. Our Engineering leadership team has an open-door policy and welcomes two-way feedback. Regarding our Israel office, it is not accurate to suggest that our colleagues there are “outsourced.” We have a large team in Israel that is and has always been an integral part of ZoomInfo. Since last year we have been working hard to integrate many company cultures that have come to the ZoomInfo family through acquisition into one cohesive culture that resonates with employees. We can’t do this in a silo, so we reach out on a regular basis to encourage participation in focus groups, surveys and other channels in order to develop employee-centric engagement programs. We wish you the best of luck in your future endeavors and thank you for your time and efforts at ZoomInfo! -ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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