TOXIC- PLEASE DONT WORK HERE - Sales Development Representative ZoomInfo Employee Review

1.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay (besides the industry low base)

Cons

DO NOT WORK HERE. This company was toxic from the start. It all started fine with training. The training was a state of the art training that was led by a great salesperson. As soon as I got out of training I started making a realization that the job is not at all what was advertised by the recruiter. Long hours. Management wants you working however many hours it takes to get the job done. We had random calendar invites to start working at 7am and then expecting us to work until about 8pm. 125+ Calls a day and if you don’t get a certain amount of demos booked they will throw an inviting saying that we are required to work later. Just don’t go to this place. You can find a company that will treat you right and probably pay you way more.

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ZoomInfo Response
5y
Thank you for taking the time to write a review. We’re glad to hear that your training when you started at ZoomInfo was stellar! As a company we put a lot of time and effort into the creation of our training materials and programs, and we invest heavily into the success of our new hires. The nature of the Sales Development Representative role is that it is volume-based; however, you will get out of it what you put in. Being an SDR with us is an excellent way to start a career in tech sales – we see many SDRs promoted to Account Executives within a year, and in fact, we have several employees in leadership positions who began their careers with us as SDRs. We wish you the best in your new adventure and hope that the training you received at ZoomInfo will add to your success in your next role! - ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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