Lots of unrealized potential, disfunctional executive team, missed their shot at making it - Anonymous employee ZoomInfo Employee Review

2.0
May 2, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers - really smart and nice. Would love to work with many of them again, and hope that I do. Culture used to be pretty fun.

Cons

CEO/ founder didn't know when to let go - not a great leader, really bad at managing. Makes it clear he thinks he's smarter than you. Paranoid, and thinks he can trick people. Lots of issues at the executive level - company is on its 5th engineering leader in 5 years. People get hired for one job, then told the job is changing majorly (sometimes this happens between when the sign the offer letter and when they start), then fired for not being able to do a job they never interviewed for, would never have wanted, and had never done before. CEO plays lots of favorites as well. Company keeps changing direction, reacting instead of planning. Competitors are beating it left and right. Commute is lousy, no matter where you're coming from, and it's not on an public transportation. Exec team is always screaming about "profits!", but refuses to accept that they'd make money if they were willing to invest some - in people, advertising, etc. CEO seems to hate marketers - hires and fires them at will, seems to feel the same way about PR, product managers, etc. Only likes sales people and engineers - the ones who bring him money, and the ones who build the things he can sell. I'm still in touch with friends there, and people are quitting left and right now that the job market's better. I deeply regret exercising my options here - money down the drain.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

avatar
ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
avatar
ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
See reviews by: Helpful|Rating|Date|All