Incredibly disorganized, not interested in doing things the right way - Principal Software Engineer ZoomInfo Employee Review

1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

At Zoominfo the pay is fairly good, especially when enriched with equity. Some of the workers (it's a fairly heterogeneous mix) are quite intelligent and fun to engage with.

Cons

The company is on a wild acquisition spree, and what it seems to do when it buys a company is create a department around it. In the case of the one I'm in, the teams are highly disorganized, seem to spend over half the time on bug fixes, and there's vast disarray in back-end systems (scatter in terms of tech stack because of lack of cohesion in skillsets, very poor quality legacy and new code, data problems left and right, etc.). There can also be political pushback against fixing the issues that already exist. As an overall company, it's also quite disorganized and with apparent intention to keep it that way, as they gobble up smaller companies at a fast pace.

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ZoomInfo Response
4y
Thank you for sharing your feedback on what it’s like to work at ZoomInfo. We pride ourselves on creating a diverse, inclusive, and equitable workplace for all colleagues. We’ve worked to increase the diversity of our employee population, and have also set diversity goals for our leadership to ensure our efforts continue to develop. We also have a comprehensive Compensation Equity program which ensures we are compensating our colleagues fairly across the board. ZoomInfo is certainly expanding. We have had two acquisitions so far this year, which have presented growing pains along the way. However, we are working hard to systemize and create processes across the company to help our colleagues stay organized and empowered to do their jobs. We are focused on building a complete go-to-market strategy for our customers, and tackling the challenges that present along the way through ingenuity, creativity, and hiring the best and brightest talent available in the market. We are taking your advice into consideration and thank you for your transparency. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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