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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Not great for even sales - Anonymous employee ZoomInfo Employee Review

      1.0
      Aug 19, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a toxic work environment. If you like that, you can work here. Otherwise, steer clear.

      Cons

      This company pulls you in with promises of getting rich but there is nothing glamorous about it. The equipment IT provides is outdated and slow. Onboarding feels like a slaughterhouse, where they just push you through to the next person who barely wants to be there. If you have what it takes (and let me assure you, you dont), you can succeed. Otherwise, they will treat you like crap until you end up quitting or get fired for looking at someone wrong. The CEO's ego is off the charts. He came in to the old building and unplugged the game room. He then wanted everyone to come in during COVID before the state allowed it. He exhibits disgusting behavior that I wouldn't wish on anyone. You will never be allowed to work from home. You also get unlimited PTO which really means 15 days. They wont pay it out when you quit/get fired.

      avatar
      ZoomInfo Response
      4y
      We appreciate you taking the time to leave feedback and regret that your experience at ZoomInfo was not positive. We’re incredibly proud of our world-class, comprehensive onboarding program that immerses our new hires in the systems and tools they need to not only come up to speed quickly, but to set them up for long-term career success. ZoomInfo has a culture of excellence and of rewarding excellence, as you pointed out. One of our core values is Define New Possibles. Those who do well at ZoomInfo are people that challenge themselves to get 1% better every day. Our CEO, Henry Schuck, crafted our core values when he founded the company over a decade ago. Since then, his leadership has been highly lauded, most recently in the FORTUNE 40 Under 40 2020 list and Comparably.com’s list of Best CEOs 2020 and Best CEOs for Diversity 2021 We would like to emphasize that we have followed federal, state, and local restrictions and guidelines surrounding COVID-19 to the letter of the law. At the moment, we have soft-opened our offices to give fully vaccinated employees the option to come in if they would like. At no point is/was this ever mandatory. In fact, almost all of our U.S.-based employees are currently working remotely. Going forward, ZoomInfo is offering a variety of flexible work options to support our employees’ work-life balance. Our Flexible Time Off policy means there is no set amount of days of PTO allotted to employees. We encourage our employees to use this policy to take the time they need to recharge. We wish you success in your next career endeavor.

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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