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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Revenue at any cost - Account Executive ZoomInfo Employee Review

      3.0
      Sep 23, 2021
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo is clearly going places. With the recent Insent, Chorus, Everstring, and Clickagy acquisitions there is no doubt ZI will continue to thrive financially. The earnings opportunities are real, for the right people. Pretty fun for the first year or two.

      Cons

      You are a number here, nothing more. This is a company that focuses on doing/saying anything to get the sale. Witnessed first hand celebrated tactics that a large % of people would find outright despicable. The this is very much a “well I got them to sign, let the AM/CSM deal with them now” type of place. Again many people may view this as a pro though. Mgmnt celebrating the fact someone closed a deal on their honeymoon or a day after their first child was born, and then using that as a “challenge/measuring stick” to everyone else tells you everything you need to know about the culture. The ironic part is they know this, they don’t care, it’s your typical SaaS meat grinder. Some people may consider this a pro again. (Insert rocket ship emoji, LFG, WYSIM...and every other bs sales slogan you can think of). If moral integrity is not a priority and you just want to make money, you will.

      avatar
      ZoomInfo Response
      4y
      I appreciate you taking a moment to leave your honest feedback. I’m disappointed to hear that you’re unhappy at ZoomInfo, especially since it seems like you have been with us for several years. I wanted to respond to this review to clarify what I see as an important distinction. You’re right, we are a sales-focused culture and you bet we will celebrate a hard-won deal. But, when we tell stories like the ones you mentioned, we’re celebrating tenacity, creativity, and a no-quit attitude. I don’t expect my AE’s to interrupt their honeymoons, other important events, or hard-earned vacation to close a deal, but I do expect passion and grit. So when a salesperson has that in spades, we will always applaud them – because they’re human beings worth remembering and recognizing – never just a number. No one at ZoomInfo is just a number to me. I’d like to help in whatever way I can to make sure you don’t feel this way anymore. Having said that, I can’t address what I don’t know about. If you don’t feel comfortable bringing your concerns to me directly, please speak with your supervisor or anyone in the New Sales leadership team. We want to make this right. – Steven Bryerton, ZoomInfo SVP of Sales

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      2d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      2d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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