Toxic Management...If you value your mental health, LEAVE - Account Executive ZoomInfo Employee Review

1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

-Good money, great product to sell, clients are often great to work with -High Growth -Unlimited PTO

Cons

-Upper management is fine, direct management is EXTREMELY toxic. Doesn't give helpful feedback but it feels like direct management is trying to sabotage us -Multiple times had meetings with my direct manager before a demo and got railed which in turn negatively affected my performance in my Demo -They don't care about your mental health at all, say goodbye to days off before the end of the month -Bethesda team is SO toxic, they clearly are competing with the Boston team and put so much pressure on us -If you value your mental health in your workplace at all, I would not take a job at this company

avatar
ZoomInfo Response
4y
Hi and thanks for taking the time to share your experience. I wanted to respond to this review because mental health is a topic that I take very seriously. I think as salespeople, we all experience certain emotional peaks and troughs that come with the job. However, the job should never jeopardize your mental wellbeing. At ZoomInfo, we have a competitive sales floor because we genuinely want to see all of our reps succeed, and we would never try to sabotage anyone – that would adversely impact the entire team and our results. I’m very sorry to hear that this is how you felt. I know that sometimes differences in communication styles can be a barrier to meaningful growth conversations, which is why we’re enrolling our sales managers in Leadership skills training, which covers constructive feedback and positive motivational techniques. We’re very conscious of our employees’ full well-being, including mental and emotional health. We have free Talkspace memberships for those enrolled in our benefits, and our Employee Assistance Program offers 24/7 phone support for all employees and their families, regardless of if they are enrolled in our benefits. Thank you again for taking the time to leave feedback, and I wish you all the best. – Patrick Valle, ZoomInfo Senior Director of Sales

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

avatar
ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
avatar
ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
See reviews by: Helpful|Rating|Date|All