By far the worst experience I’ve had. - Enterprise Account Executive ZoomInfo Employee Review

1.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some good folks there but the culture and rigor are beyond the pale.

Cons

Thankless, over-worked, Sunday call-outs. Boss quit my first week… said he was tired of being g stressed “all the time”. Quickly came to realize why. People blurry-eyed and run ragged. Sales oriented culture … 1% better every day… hearing our CEO tout “his” virtues” constantly…. Please. Bunch of catchy slogans but that’s it.

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ZoomInfo Response
4y
Thank you for sharing your feedback with us. First, I’m sorry to hear that your manager left the company within your first week - that is not an employee experience we hope for any new hire, and I certainly understand how that can make onboarding more difficult. More importantly, I’m sorry to hear you felt overworked in your role. Yes, we are a sales-focused organization. And you’re right; we’re also an organization that is always striving to be better, which can lead to a workload that seemingly never ends. As a customer-first organization, we’re available when our prospects and customers need us. That can often be during the weekend or on a Sunday when busy executives get caught up. I recognize the push and pull that can lead to, and it’s why we aim to empower everyone here to take the time they need to rest and recharge, and why we provide unlimited PTO to ensure people feel empowered to do so. Overall, I apologize for your experience and will look into the concerns you’ve raised. ZoomInfo, and I wish you well in your career journey. -Steven Bryerton, SVP Sales

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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