Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Pure, unadulterated hell - Account Executive ZoomInfo Employee Review

      1.0
      Jul 12, 2022
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some decent perks and bennies - Excellent sales methodology training and development - *some* creative ways to incentivize performance or deal influence (with a catch) - Proven product, leader in the data brokerage space with great market fit

      Cons

      - Micromanagement to the nth degree - Good ol' boys frat house sales bro culture, abysmal gender equity - Insulting pay disparity between two people doing the same jobs - Some foolish reps running on a steady diet of Kool-Aid fed to them by ZI leadership - "Unlimited" PTO is actually "uncapped" but it is very limited. Little to no PTO granted towards the end of each month nor the ENTIRE MONTH of December. - One of those sales orgs will capriciously change your comp plan and from what I've witnessed will fight you tooth and nail to contort what they should pay you once you leave - Nothing in the tech stack works seamlessly and usually takes several days to fix once multiple people complain about the same issue. - Worst onboarding experience I've ever seen in several years in tech - Lack of fluidity in sales ops that creates obstacles rather than enables the ability to influence deals in a positive way, causes friction between reps - Lack of accountability from the lead gen team to properly qualify leads - Management often serves as a mouthpiece for the Scrooges up top, who lead from the rear, causing them to not only be disconnected but entirely self-serving. - Be ready to leave here with a brown nose and a knife in your back, culture encourages it - Sales leadership is scratching their heads how to incentivize their reps, at least in the segments I've been associated with, yet they throw so many of the above in, they just end up driving people into silos, discouraging group participation, and ultimately demotivate their reps

      avatar
      ZoomInfo Response
      3y
      Hello, thanks for this feedback and your compliments about our product and training programs. From your review, I gather you are experiencing some frustration in your current position. My goal is for everyone in my org to find the right fit and reach their goals. Many of the concerns you voiced surprised me, as I have not heard them echoed in other corners of the New Sales group. If you feel comfortable with it, I would really like to chat about how we can work together to make this right and hear more about your concerns. I can’t promise that I’ll be able to fix everything – for example, our PTO black-out dates are pretty standard for the tech sales industry – but I’d like to address what I can. If you don’t feel comfortable coming to me, please do reach out to your HR Business Partner. As you know, our mantra is to get 1% every day. We can only improve with open and honest communication. Thanks again for bringing these topics to our attention. – Steven Bryerton, ZoomInfo Senior Vice President of New Sales

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo Account Executive reviewsZoomInfo review