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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      We are micro-managing this toxic, unethical, nepotism, Bro! - Senior Account Executive ZoomInfo Employee Review

      1.0
      Jan 13, 2023
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The headline says it all. You could create a sitcom about this hilariously unethical company. Communication is non-existent because the leadership team is insecure and always looking out for themselves. One Director was told by a prospect that she felt like she was at a rental car counter because of his desperate sales tactics....which we are forced to emulate....or else. Yes, "or else" should be our company slogan. That is leadership and legal's approach to employees and customers. The CEO feels entitled to customers' money and to employees' time. Glad to have survived the recent layoffs....quiet quitting is part of the alternative culture here.

      Cons

      One time at Zoominfo camp...they removed the SDR team from our product and then doubled our sales quotas while reducing our commission rate. Stalkers love to use our data and we don't really try to honor data removal requests.

      avatar
      ZoomInfo Response
      3y
      Hi, thanks for taking a moment to share your thoughts about working here. Your feedback concerns me. We have a clear code of business ethics that every employee signs before they start work with us, and we expect all employees to abide by it, including and especially our leadership. Any perceived unethical business practices should immediately be reported to HR or anonymously on our whistleblower hotline. Please speak up if you see something wrong! One point of clarification I would like to make, though, because it’s incredibly important to us – we have a turnaround time of less than 48 hours for requests to remove data from our platform and currently our backlog stands at zero. Our Compliance team did a fantastic job smoothing out this process in Q4. Also, as a point of fact, we have never in the history of the company doubled quotas. If your ZoomInfo experience is not living up to your expectations, and you’re not feeling supported, I want to work with you to make it right. I want to see all my AEs thriving and advancing. My door is open if you’d like to have a conversation. – Steve Waters, ZoomInfo Vice President of Sales

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      2d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      2d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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