Good Product, Disorganized Company - Sales ZoomInfo Employee Review

1.0
Jan 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good product that has a strong reputation

Cons

The most disorganized sales organization I have been a part of. Too many people calling into the same account causes chaos. Certain managers use fear tactics.

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ZoomInfo Response
3y
Thanks for sharing your feedback with us. We have grown at an incredible pace over the past two years, hiring over 1,500 new employees and acquiring five companies. As a result, we have not been as strategic as we could have been when it comes to organizing our team structures or building out our processes. We are working to improve this every single day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us. – Brian Vital, ZoomInfo Vice President of Sales Development

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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