They treat people like #'s - Toxic work environment - Account Executive ZoomInfo Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, solid pay and quality product.

Cons

Honestly too many to list here. This is a toxic work environment, consistently lowering commissions and raising quota, working people like dogs, pressure and fear tactics if performance slips for even a minute (sales is an up and down game, no patience) Working here had an extreme negative affect on my self-esteem and mental health.

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ZoomInfo Response
3y
Thanks for sharing your experience as an employee of the ZoomInfo Sales org. It doesn’t reflect the experience we envision for our team and as you point out, the job is not always easy. We want every seller to feel supported and I’m concerned to hear that is not the case for you. I’d like to make it right. My door is open to you to see if we can fix this. If you don’t feel comfortable connecting with me directly, you can always discuss it with your direct manager or HR Business Partner. Thanks again for taking the time to leave feedback and don’t hesitate to reach out to me if you have any additional thoughts on how we can do better to support our employees as well as our customers. Chad Herring - Chief Human Resources Officer

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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