Think twice before joining CS team in Zoominfo Chennai - Customer Success Manager ZoomInfo Employee Review

If you want to experience what hell feels like then Zoominfo india CS team is the place. While I’m sure Zoominfo US is of high standards not sure how did they pick a leadership person like the senior director (she who must not be named) whose so incapable of understanding of how product companies work, incompetent to understand employee’s feelings and definitely not a culture fit. The “ Sir” and “madam”is only used for boasting herself with a lot of ego. She treats every escalation as a crime and makes sure the person responsible is emotionally and mentally broken, strip their confidence. Good things happen to people who are in her good books. Rest of them won’t get bare minimum hike or worse get tossed around from team to team. Will be given donkey load of work and everything is manual. Leave’s will be given by the company but you will take it only if her puppets or she approves ( be it a important family thing, you can’t take leave) and holidays can’t be taken. This place runs on gossips, she’s the queen of it. Lot of partiality and only her favourites (puppets) get promoted. No respect for hardwork and effort. Until recent times there was no shift allowance, but employees were compelled to work 12 hours a day, she defined dress code to office and also tells a person on how to groom himself to office per her taste. Which I felt highly inappropriate to comment or talk about a persons looks. One reading this may feel this is from an dissatisfied employee or someone who doesn’t like her. Definitely not that, she makes this place highly negative, every employee who reports to her affected by her toxicity and will have similar things to say. Nothing from here can move past her so this does not reach people to whom it should.