Run! Far and fast! - Account Manager ZoomInfo Employee Review

1.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people - as in the team is great.

Cons

Management, Poor benefits, 45+ hour work weeks, no 401k, no health club reimbursement, very poor PTO allotment. Management talks a great game about making the company a great place to work, but then holds company wide meetings where they state "Fun is not a priority." CEO will routinely walk around the office shouting and berating people, then send company wide emails full of buzzwords and a non apology - apology. The management team (which all have stake in the company pre IPO) expect front line employees to work 45-60 hours a week. Its encouraged to work 11 hour days, but everyone is salary so they wont pay you for it. Additionally, they dont have a sick policy so any sick time comes out of your meager PTO bank. And when that is gone, expect to not get paid for sick days regardless of your salary status.

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ZoomInfo Response
9y
We do have a sick policy and it doesn't come out of your PTO. Although I believe our employees do have "fun" at DiscoverOrg -they have Fun by succeeding in the work tasks they are working on - not with fooze ball tables or xBoxes- that is part of our culture. I'll just point out a incongruency in the post - it is not possible to have "good people - as in the team is great" while also "berating people" "micromanaging them" etc - good talented people would just leave if this was the actual environment - and they don't, because it's not.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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