If you take care of your employees, they will take care of the clients. - Customer Experience ZoomInfo Employee Review

1.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Brand name, I dont think it matters now

Cons

Working for this company has been a nightmare. The micromanagement is suffocating, and there's no trust or respect for employees. The senior director is incredibly abusive and creates a hostile work environment. It's impossible to feel motivated or engaged when you're constantly being belittled and berated. Adding to the problem is the lack of employee engagement. The management team seems disinterested in the well-being of employees, and there's no effort to foster teamwork or collaboration. It's a depressing work environment that makes it difficult to stay motivated or even interested in your job. The team lead and managers are also a problem, as they refuse to provide adequate leaves. This is especially frustrating when you're dealing with a heavy workload and demanding deadlines. It's clear that employee well-being is not a priority for this company. The infrastructure is also poor, with outdated technology and inadequate facilities. The office is cramped, with little space to move around, and the furniture is uncomfortable and in poor condition. Adding to this is the terrible food provided, which is often inedible. Overall, I would strongly advise against working for this company. The terrible management, lack of employee engagement, poor infrastructure, and amenities make it a truly terrible place to work. If you're looking for a positive work environment where you're treated with respect and have access to basic amenities, this is not the place for you.

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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