Read This Before You Apply - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The product is something that a lot of businesses need in order to drive growth within their own companies, which means it is an easy product to sell. People want to use the platform and usually see the value in it without having to do a hard sell. There is room for growth here. If you are willing to put your head down and grind, you will be able to move up fairly quickly but expect to succumb to the grind culture that they promote. Other companies love to see that you have worked at Zoominfo in the past because it shows them that you have what it takes to work hard. It is a great resume builder. PTO is flexible which means you won't run out of it, but be mindful that even if you take PTO you are still expected to hit your monthly quotas that month.

Cons

This company has an extremely high turnover, with both people being let go and quitting. They pick managers based on their performance, which means they may not possess the management skills required to manage a team. This leads to a lot of frustration when needing to ask a question. There is also a lot of movement of managers. You may come in to work one day and be put on a new team without a heads-up. There is a lack of stability and teams/ rules are constantly changing. They also put a lot on the manager's plates, making it hard for them to be able to attend the 1:1 they schedule with you or provide you with help. Teams are often large and because of this, you may have to fight for dial room with your colleagues. This position was originally a hybrid role with 1-2 days in the office max, but as time went on they started asking people to come in 3-4 days a week.

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
avatar
ZoomInfo Response
6d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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