Early 2000's Bro Culture with Horrible Leadership - Commercial Account Executive ZoomInfo Employee Review

1.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

By far the best product and sales enablement.

Cons

Mandatory morning meetings with nothing but The Wolf of Wall Street quotes. Directors and above are individual contributors who were promoted with zero director experience and don't know how to run a team. You're expected to start selling in the 2nd week. Remote work is not actually remote, it's hybrid. They are "constantly hiring" only to fire as many AE's as they're bringing on to make it look like they are constantly growing. Feedback is non-existent. Atrocious directors and senior directors. All they say is "you got this" and "show me the money" and "you need to do better"...with absolutely zero actual helpful thoughts. Do NOT fall for the trap of applying here it is a waste of time. You're expected to work 60 hour weeks. Absolutely horrible management and expectations.

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ZoomInfo Response
3y
Thank you for chiming in and leaving a review. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience about help people thrive. We are constantly evaluating the organization, ensuring that we have the right people in the right roles to drive our long-term growth and success. And, you are correct that we still continue hiring in key parts of the company, mainly in sales, while we look to drive efficiencies around the organization. We offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. We are sorry your experience was less than great and we wish you the best of luck in your next endeavor.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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