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      ZoomInfo

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      ZoomInfo reviews

      High Turnover Sweatshop - Sales Development Representative (SDR) ZoomInfo Employee Review

      1.0
      Jul 10, 2023
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Household name and overtime possibilities.

      Cons

      Sweat shop atmosphere as soon as you’re hired. You are put against coworkers who are favorited with Ring Central so they can achieve any sales goals. Only thing is that a handful of people get ring central and they make it a secret who does but compares everyone to them. It’s like playing baseball and some people are on steroids and get praised for it. Very buddy, buddy, good ol boys club vibes there. Daily camera on Zoom meetings at 8am that are mandatory. Management can be as clueless as you are because they were thrusted in the position based off constant layoffs. They make you come into the office to make calls all day on a lid sales floor because they claim it’s more productive than being at home. There’s no longevity there, just a ok job for coming out of college. They want to you get 50 completed meetings a month no matter what or you’re fired. The only real good part of the job was working OT at your leisure and some snacks on site. The CEO mad an announcement saying we were going to come in the office three days a week max and an hour later the VP made another announcement saying it will be a mandatory four day work week in office. This place is a joke.

      avatar
      ZoomInfo Response
      2y
      Thanks for sharing your experience as an employee of our Sales org. Our culture is fast-paced and yes it’s demanding but we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance. For the Sales team in particular, we’ve instituted end-of-quarter no-internal-meetings week to help our employees balance their workload. And recently instituted two 2.5-hour no-meetings blocks per week company-wide. And we are constantly evaluating the organization, ensuring that we have the right people in the right roles to drive our long-term growth and success. With many new managers on board, we offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. Our VPs are allowed to adjust expectations at their discretion and we outlined very clearly our return to office expectation for SDRs stating they will be in the office 4 days a week in September. Sorry ZI wasn’t a fit and we wish you all the best.

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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