Horrible Sales Culture - Account Executive ZoomInfo Employee Review

2.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great sales training and some good managers that do care about your success. Free snacks and coffee in the office. Zoominfo SalesOS truly is a best-in-class product.

Cons

Absolutely no work-life balance requiring 55-60 hour weeks bare minimum for success. This is a sales organization that churns and burns through employees at a faster rate than any company I've worked for in the past. Many of the things promised during the interview process were completely untrue and felt like a bait and switch from the get-go (ex. offered a higher base salary, and upon quitting my job, they retracted my offer and offered me the same role at a lower base salary). They will constantly pressure you to work more hours and to work on vacations that you had planned months prior. The sales tactics they prefer resemble that of a used car salesman, than being in tech sales.

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ZoomInfo Response
2y
Thanks for sharing your experience as an employee of our Sales org. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. And because we want to hear from our employees and understand what they need to thrive at ZI, we recently launched the ZI Voice employee engagement survey. We will use the insights and trends to continue improving our employee experience.

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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