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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      This place was absolute hell - STAY AWAY - Senior Account Executive ZoomInfo Employee Review

      1.0
      Jul 17, 2023
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -resume builder -good benefits -nothing else I can think of

      Cons

      **Worth noting somehow the team at ZI got my prior review removed. Their team is doing everything they can to try to fix their reputation on this site. ZoomInfo is a boys club and the CEO is extremely arrogant. It is the worst job I have had in my entire sales career. Micromanaging disguised as "leveling up" with daily wake up and sit down calls. PTO is celebrated as "unlimited," but there is a TON of fine print surrounding when you can actually take off - no end of month, no end of quarter and no end of year and it does not matter if you are a top performer. Zero trust in their employees and very old school in how they are approaching running a business. Their pay is less than market average and when I left I got a massive increase. Sales management is predominantly white males. I don't see a future for this company if they don't change and shift their focus to actually caring about their employees because right now all they care about is their bottom line.

      avatar
      ZoomInfo Response
      2y
      Thank you for leaving us another comment. It’s likely that your previous review violated Glassdoor’s Community guidelines and/or included false and defamatory statements. We regret that your experience with us was not a positive one and we do understand that our fast-paced culture is demanding at times. We care tremendously about our employees' ability to thrive here and recently launched the ZI Voice employee engagement survey to listen to their concerns. We are committed to using the insights and trends to continue improving our employee experience.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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