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      ZoomInfo

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      ZoomInfo reviews

      Toxic Engineering Culture - Engineering Management ZoomInfo Employee Review

      2.0
      Jul 21, 2023
      Engineering management
      Recommend
      CEO approval
      Business Outlook

      Pros

      - work is not hard or challenging (could be a con) - the office is nice with standard amenities for a tech company - equipment they provide is very good - most of the non-technical people are very pleasant to work with - IT Support is fast and reliable for a company this size

      Cons

      - almost everyone in engineering leadership is toxic - delivering features will always take priority over fixing tech debt. Example: as someone in technical management, I was told to tell the team NOT to write tests and just push code through to get features delivered faster - most people in engineering management are incompetent but they constantly put people down (probably due to their own insecurities). I’ve seen code they’ve contributed; it’s worse than many junior devs I’ve worked with in my career - as you’d expect, unlimited PTO is not really unlimited even though it’s “encouraged”. Every time I’ve taken PTO, I’d be criticized for letting my team fail X goal. - not a total surprise but every single person who has defied leadership in one way or another has been a part of one of the (so far) 3 layoffs (in all departments) - people on H1B’s are definitely treated harshly compared to others. Not necessarily a race or discrimination thing, but a lot of them live/work in fear for their jobs and it seems like it’s instilled by management - a lot of people in management are self-serving; it feels like I’m working with managers who work in retail. They’re consistently having power trips and don’t care about who they management. It’s the worst I’ve seen and I’ve been in the industry for 14 years

      avatar
      ZoomInfo Response
      2y
      Thank you for leaving us feedback about your experience working at ZI. I wanted to provide some clarity about the points raised in this review. Our Engineering management team is well-experienced. As a growing organization, many teams and team members are new to ZI, but we are collaborating with our global counterparts and senior leaders to ensure we are aligned with the global processes and practices fast. Some of the changes you had experienced are part of the growing pain, and every day we are learning how to make our processes better. And to be clear, in our roadmaps, we prioritize running the business, which is about KTLO, productivity, customer trust, and organic growth, ahead of changing the business. If you saw exceptions to this priority, please escalate to get them resolved. Our Flex Time Off Policy allows you to take personal time off when you need it, without a bank of hours, or accruals. You are required to request time off in Workday and get approval in advance from your manager. If you felt you got pressured not to take any time off, we always recommend escalating to your HRBP. Thanks again and wishing you all the best in your next career move.

      Explore other reviews about ZoomInfo

      5.0
      Jul 6, 2026
      Sr. director human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

      Cons

      Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

      1.0
      Jul 9, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

      Cons

      Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

      2
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