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ZoomInfo reviews

Hustle Culture is alive and well here - Integrations Manager ZoomInfo Employee Review

2.0

Aug 4, 2023

Integrations manager

Recommend

CEO approval

Business Outlook

Pros

If you like hustle culture, this may be the place for you. There are some really great people to work with here. They are in the business of selling sales, so on a macro scale I’m sure they’ll continue to do fine. Benefits and add-ons offer, like LinkedIn Learning, are pretty good overall (if you have the time to utilize them).

Cons

If you desire flexibility or work/life balance, this isn’t the place for you. - The CEO is inflexible with a “my way or the highway” mentality and constantly pushes the hustle-culture down everyone’s throats. - If things don’t go well for the company on quarterly/annual goals, be prepared to be berated by him in an all-staff meeting. I’ll grant that it isn’t directed at a specific person, but it still feels very personal when everyone is being yelled at in a public forum. - If you disagree with this policies or beliefs you may be openly mocked for them, such as a recent case of being told that you can “speak to your manager about your plan to exit the business” if you don’t like the RTO mandate. Other general complaints: - Lower level management styles vary wildly. Some of them micro manage while others can’t be bothered to keep you updated on deadlines and new/upcoming requirements you’ll be held to. - They call it “fast-paced” but this means you should be prepared for policy and requirement changes to happen at any time with very little-to no-notice given - Many positions feel like they want you to burn out, trying to cram as many customer and meetings calls into your day as possible. Good luck having any time between to use the restroom or get a drink of water!

ZoomInfo Response

Thanks for popping on Glassdoor to leave us a comment about your experience at ZI. It’s true that our culture is fast-paced and yes it’s demanding but we are making great strides in our learning and developing offerings to ensure you thrive and can find a great work-life balance. And as you heard Henry mention during the All Hands meeting, there are great benefits to reap when you are present in the office! You might not even realize how much you’re learning from listening to how your manager deals with a conflict or hearing how a more seasoned seller pitches a new customer. You might also pick up on useful details on a project or spot a chance to share input while you’re filling your water bottle, or microwaving your lunch. The message was not mocking in nature, rather it was to help explain that our hybrid model was designed to build relationships, drive collaboration and maintain culture. It was a true passion for our culture to see us all thrive together!

Explore other reviews about ZoomInfo

5.0

Jun 17, 2026

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

ZoomInfo Response

Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer

3.0

Jun 18, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

ZoomInfo Response

Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management

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ZoomInfo

Hustle Culture is alive and well here - Integrations Manager ZoomInfo Employee Review

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