Run in the other direction - Sales Specialist ZoomInfo Employee Review

1.0
Oct 29, 2023
Recommend
CEO approval
Business Outlook

Pros

I do believe the product is as good as its lead competitors Apollo, Sales Intel.

Cons

Worst experience of my career. Little to no training on the product I supported. I had to teach myself and was then expect to present. They tried to put me on a plan on month 4 when I had not ever be fully trained. The manager never came to 27 minutes late to a 30 minute meeting. This happen every time we met. This company is a mess from the top to the bottom. I was a number there and I ended up leaving at 4 months. I never had an exit interview so decided to write this. The CEO is not a nice person and I would not speak to him if I ran into him in the street. That is a theme throughout the company. They are just not nice people across the board.

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ZoomInfo Response
2y
I'm very sorry that things did not work out for you here at ZoomInfo and I appreciate you taking time to share your thoughts. I'm Robert Daugherty and lead our Global Talent Acquisition function and take all feedback to heart, While there are always opportunities for us to get better, we are proud of our teams that lead our training as the feedback we get from new employees is overwhelmingly positive. Again, I apologize that it didn't work for you. As for our CEO not being a nice person, I can assure you that he is...he's also incredibly passionate about ZoomInfo and its employees and is relentless about making sure we have a best-in-class product led by best-in-class employees. You should have received an email for an exit interview, but if you didn't, please reach out to me directly and I'll ensure we can capture all of your feedback. Thank you again for taking time to leave your feedback and I wish you the absolute best in your future career endeavors.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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