Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,280 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 230 reviews)); "Culture is great and they promote from within." ((in 170 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 122 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "Great benefits and truly talented teammates." ((in 98 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 79 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 37 reviews)); "Favoritism is pretty rampant." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

Great Company, Quality People, Positive Environment - Account Manager ZoomInfo Employee Review

5.0

Jan 17, 2024

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Great company with tons of smart, friendly, helpful, and hardworking people. - Solid products, top-tier brand name, and truly delivering value for clients. - Incredible, thorough onboarding, training, and ongoing enablement and education. - Lots of autonomy in work style and flexibility in selling. - Genuinely healthy environment and positive continued growth for the business.

Cons

- Compensation for sales can sometimes be confusing, but once you get the nuances of the plan down, you can make really good money focusing on the right things. - Being a industry-leader and brand name, ZoomInfo products often come with higher price-tags than competitive solutions (but our quality is usually also top-tier). - The company has been working through some older more transactional selling practices in the past, but is now genuinely focused on being an incredible partner for our customers and doing the right things to truly support their situations, needs, and goals.

Explore other reviews about ZoomInfo

5.0

Jul 24, 2026

Senior it director

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo embraces new technologies and is willing to invest in modern tools and innovation. Strong performance and achievements are recognized and rewarded, creating opportunities for career growth. Senior leadership is highly accessible and transparent to work with, making it easy for employees to share ideas and feel heard. The company also operates in a fast-paced environment with no shortage of impactful work, making it a great place for people who enjoy staying challenged and continuously learning.

Cons

If I had to point to one thing ZoomInfo could do better, it would be the healthcare plans. They don't fully meet my personal needs, although I'm sure they work well for many others. Offering a more comprehensive range of plan options would make an already strong benefits package even better.

5.0

Jul 23, 2026

Senior director

Recommend

CEO approval

Business Outlook

Pros

The company truly lives its core values: Be Relentless, Be Entrepreneurs, Be Experts, Be Innovators, and Be Team, which fosters a collaborative, ethical, and high-performing culture with very little office politics. Leadership is approachable, humble, and genuinely invested in its people, something I have rarely experienced in more than 20 years in the industry. The company invests in employee growth through learning opportunities, internal promotions, competitive compensation, comprehensive benefits, modern offices, and a healthy work-life balance. It has a strong foundation to be recognized among the top companies to work for. The company is also an early adopter of AI and continues to deliver cutting-edge technology, giving employees opportunities to innovate and make a meaningful impact. Overall, it is a great place to build a career.

Cons

As with any fast-growing company, there are opportunities to continue evolving and maturing as the organization scales. Some startup-style processes and ways of working still exist, and there is an opportunity to further strengthen enterprise-level structure, processes, and accountability. The company has made significant progress since I joined, and continued focus on operational maturity, scalability, and consistency will help support the next phase of growth while preserving the entrepreneurial spirit and culture that make ZI unique.

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Jobs at ZoomInfo

Senior Account Manager (Enterprise)

Manager, Account Management

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SMB New Business Account Executive

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