Beware of this sales organization - Account Executive ZoomInfo Employee Review

1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

The compensation is in line with the industry.

Cons

Before considering a position at this company, it's crucial to delve deep into its culture and values. The work environment resembles a "Wolf of Wall Street" scenario where conformity to a specific archetype (predominantly white male) is the norm, and deviation requires assimilation. This setting might not sit well with everyone, especially those who value diversity and inclusivity. The company culture has not been positively received by the majority of the staff. Leadership practices are a significant concern, with many managers exhibiting crude behavior and a lack of transparency. It appears that promotions within management are based more on individual achievements rather than leadership qualities, which has led to a deficiency in effective leadership. Prepare for a hectic schedule dominated by internal meetings, averaging 3-4 daily, often filled with unprofessional language and negative remarks about form

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ZoomInfo Response
2y
Thanks for taking the time to leave a review about your experience. You are right that our culture is not for everyone but we do place a huge emphasis on valuing our people, our products and diversity of people and thought. We work hard, we problem-solve, we’re proactive, we’re nimble and we always support each other. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. We can assure you that no one got promoted just because of their length of service. They're here because they've got the grit, the attitude, the skills, and the smarts, and they add something to the culture we care about. They keep their job because they perform and are good team members to others. If you feel like there are inequities on your team or are experiencing questionable leadership practices, please reach out in confidence to your human resources business partner. We appreciate your commitment to providing feedback.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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