Good, but with a few catches - Strategic SDR ZoomInfo Employee Review

4.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- I show up and I get paid - Easiest job I have ever had - My team is pretty cool - The office isn't too bad, i like the fun vibes I am honestly so burnt out on tech CEOs, having worked directly beneath several at small start ups and experiencing the nonstop extreme reactive/emotional management style, disproportionate egos and grown up sized temper tantrums. I think a part of me subconsciously did not want to like Henry Schuck, or assumed I wouldn't. But he's a pretty cool dude. I admire his level headed approach to leading, the culture he is cultivating here, the top-down approach, and that he is more involved (As a $1B+ business owner) in his day to day operations than CEO's i've seen running $2.5M/Year companies. He doesn't gatekeep his success and places a lot of emphasis on employee happiness and growth... The culture, team and underlying values are undoubtedly what has made zoominfo what it is, which makes it feel even better to be a part of.

Cons

- To avoid ending up in a sales bro environment, you have to REALLY interview your manager!! I cannot recommend this enough. I was very very familiar with ZI and knew what I was getting myself into as far as the "bro" culture here, but my manager is very down to earth, not an aggressive/d0uchey sales type and that's just how I like it. You won't find that with 70% of the new biz/SDR org, but having the right team and leader makes it so easy to drown out the new business/inbound noise. - After signing an offer with a base salary, I was contacted a week before my start date and asked to sign a new offer that took away my unlimited PTO and traded my salary for an hourly wage - I have referred two senior Account Execs to the TA team here and both were ghosted after interviewing once or twice. I honestly don't love the talent organization here, I have a background in recruiting and I just honestly would pay good money to get into our internal talent processes and overhaul the entire talent function here when it comes to a lot of the staff, the processes and tech stack. I don't feel the talent team here is held to the same standard of performance as the sales org, but if it were... This company would be one step closer to unstoppable. - Severe lack of alignment in priorities between AE's and SDRs creates an immense amount of unnecessary hostility. Don't just take my word for it, ask literally any SDR. Most of the inbound folks haven't finished developing their pre-frontal cortex yet, so they might say "Yeah my AE is a d!*k," but like I said.. What is actually happening is that there needs to be incentive for the SDR-AE relationship to be one of support and mentorship rather than AE verifying or approving of SDR work. I understand at an organizational level why it makes sense for the process and structure to exist as it is... But I also have seen the SDR-AE relationship work with much less friction in other companies. It is possible. - There are a large amount of people here who fly under the radar either underperforming or treating others poorly.

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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