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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      The worst job I have ever worked in my life / this company is a SCAM - Sales Development Representative (SDR) ZoomInfo Employee Review

      1.0
      Apr 4, 2024
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -I wish there were pro's I had one manager that was really nice. Unfortunately I had 6 managers in the 6 months I worked.

      Cons

      -They made goal three times as high and call volume impossible, would micromanage every hour to make sure you were making the calls, and if you didnt hit goal they got rid of you with a PiP-they tell you the Pip is for your improvement-it's not, LOOK immediately. - Before I quit I had 6 different managers in the short time -I messaged the VP to thank him-never said a word back to me, but creepily looked at my linkedin NUMEROUS times -I have never worked for a more poor organization, was hired to be in office one day they ramped it up to four days and went back to remote capabilities (again this was a tactic that got 4 people to quit on my team) - I had a mom with 2 young kids on my team they put on a plan, she was crying every night. - they took away unlimited PTO and they took over Overtime capabilities -THE OTE IS A SCAM!!

      avatar
      ZoomInfo Response
      2y
      We appreciate you taking the time to share your feedback. Your concerns regarding management turnover, goal setting, and work-life balance are taken seriously. We understand the importance of consistent leadership and clear expectations, and we regret any miscommunication or changes that may have impacted your experience negatively. Regarding the changes in PTO, we understand that changes in these areas can be disruptive and challenging for employees. The decision to implement these changes is rooted in our commitment to enhance and streamline ZoomInfo's operational processes. This transition aligns with our goal to accurately track daily work hours, ensure efficient team operations, and facilitate better planning for overtime. It also aligns with industry standards and best practices. The recent changes to our RTO model was based on employee feedback and give tenured and high-performing in-office employees more location flexibility. This has been well received! We are committed to addressing your concerns and encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thanks again for your contributions to ZoomInfo!

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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