Unstable, high turnover, culturally challenging - Anonymous employee ZoomInfo Employee Review

1.0
Nov 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren't any pros that come to mind. There were a few good people there who gave it their best to turn things around, but have since moved on to other opportunities.

Cons

Founder/CEO is a former Major in the Israeli army and managed the business as such. There was a mass change of guard with turnover across levels every 6-12 months. Paranoia and fear for jobs prevented any team spirit. Women were generally treated sub-par, and written off after becoming pregnant. Local executive team could not get on the same page themselves, let alone with the remote CEO.

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ZoomInfo Response
10y
Thank you for your review. You must have left ZoomInfo a few years ago based on your feedback. We're proud to say that these aren't current issues and the turnover rate has significantly decreased over the past few years. Although our CEO is former military, we don't believe this negatively impacts his leadership. Over the past year, we've been proud to welcome eight new babies into the ZoomInfo family and have a women's lounge for new mothers.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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