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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Recommend looking elsewhere - Corporate Account Executive ZoomInfo Employee Review

      2.0
      May 15, 2024
      Corporate account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is recognizable and market leading, resources and support systems for reps are established, great training and professional development opportunity.

      Cons

      Most reps are very unhappy. The router system is very shady and creates great disparity between reps. Difficult to make good money due to the "cash collected" aspect of the comp plan. Market increasingly saturated and ZoomInfo has lost its step.

      avatar
      ZoomInfo Response
      2y
      Thank you for sharing your thoughts on your experience with us. We're pleased to hear that you appreciate our market-leading product and the resources available to support your professional development. Your feedback is important to us, and we're continually reviewing our processes to ensure fairness and effectiveness. Our cash-collected approach is designed to align our incentives with actual revenue received. With the launch of our new AI-Powered ZoomInfo CoPilot this month, we are excited to see this game-changing GTM solution in the hands of our customers. We predicted nearly half of beta users' existing pipeline and doubled their sales opportunities. And what sets ZoomInfo’s Copilot apart from any other solution in the market is that it is sitting on top of our AI-ready trusted data foundation that drives decisions, personalization, and confidence. If you have any further suggestions or concerns, please don't hesitate to reach out to your Human Resources Business Professional.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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