Think twice - Account Executive ZoomInfo Employee Review

2.0
Jul 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good product and innovation. Data quality is solid.

Cons

Terrible reputation, customers are constantly oversold and disappointed. Overpriced compared to market. Frattiest sales bro culture that starts with CRO and sales leadership.

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ZoomInfo Response
2y
Thank you for sharing your thoughts with us. We appreciate your feedback. We are pleased to hear that you value our product innovation and recognize the quality of our data. Modernizing Go-To-Market for all is a top priority for us at ZoomInfo. Regarding our customer reputation, we received a total of 138 #1 rankings, placing us in the top .01% of the 130,000+ vendors on G2. This reflects our commitment to delivering unparalleled value to our more than 35,000 customers around the world! Our sales culture aligns with our values where we work hard, problem solve, are proactive and agile, and always support each other. This is how get 1% better every day! Should you have ideas on how we can improve, please reach out to your Human Resources Business Professional. Thank you for your dedication and contributions to ZoomInfo.

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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